Dear valued customers,
Please be informed that we will implement an upgrade on our BTCUSD & ETHUSD perpetual swap trading systems at 06:00 Jan 10, 2020 (UTC).
The upgrade will take approximately 1 hour. During the upgrade, BTCUSD & ETHUSD perpetual swap trading will be paused and users will not be able to place orders, add margin, or transfer funds in and out of their BTCUSD & ETHUSD perpetual swap accounts temporarily. The trading services of other perpetual swap contracts will remain normal.
We strongly recommend you take necessary risk management measures to avoid any unexpected market volatility, such as reducing your positions and adding margin.
In case of unexpected market volatility, the upgrade may be postponed for the best interest of our users. Please stay tuned to our website and social media for the latest updates.
Thank you for your continued support and we assure you our best services at all times.
Jan 9, 2020 (UTC)